Refund & Returns Policy
Thank you for buying a course with us. We want to make sure that our customers have an exceptional learning experience online. As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a course on cerebrumsays.com you agree to our Privacy Policy, Terms of Use and the conditions covered below.
Cancellation & Refunds:
Courses once enrolled can not be cancelled from your side, however, due to any technical error if you don’t get enrolled in a course but have made the payment, contact us for further action. Either you will get a full refund, except the accessing fee for the payment platform or the course will be made accessible to you.
Return Policy:
As the product is not a physical good rather the virtual one, there is no return possible, only a refund can be requested from your side.
Refunds: Duplicate/Multiple payments
Refund of the duplicate/multiple payments for the same course made by the customer by mistake will be processed via the same source (original method of payment) within 7 to 21 working days after intimation by the customer.
Note: All refunds will be processed within 30 days of approval and validation of refund requests.
For more details/requests, kindly contact us :
Email: support@lessonbasket.com
